Terms of Sale

1. Purpose and scope

These Terms apply to any purchase made on the Velin website (velin.app) by a natural person acting for personal purposes (a consumer). They do not apply to business-to-business (B2B) sales.

Placing an order constitutes full acceptance of these Terms. Acceptance is confirmed at payment, including by checking the box provided on the Stripe Checkout page.

These Terms prevail over any other document, except where mandatory consumer-protection rules provide otherwise.

2. Seller identity

The seller is:

Maxime LACOURPAILLE
Sole trader (micro-entrepreneur)
SIREN: 904 331 535
21 rue du bois
65380 Ossun
France

Email: [email protected]

VAT: not applicable under Article 293 B of the French General Tax Code.

3. Product description

The product sold is a perpetual digital license to use the Velin software, a personal journal application for Windows only.

This is a one-time purchase: no subscription is created. The license includes access to future updates of Velin for Windows, under the conditions in section 7.

Essential product features are described on the website at the time of purchase. Screenshots and marketing materials are illustrative only.

4. Price and payment

Prices shown on the website are inclusive of all applicable taxes (TTC). Under Article 293 B of the French General Tax Code, VAT does not apply.

The amount and currency offered at checkout depend on Stripe Checkout configuration (location, available currency, etc.). The final price is the one shown on the payment page before you confirm.

Payment is processed exclusively through Stripe Checkout, using the payment methods Stripe offers at the time of the transaction. The seller does not receive full card details.

An order is considered paid only after Stripe confirms the payment.

5. Order and contract formation

The contract is formed when payment is accepted and confirmed by Stripe. A confirmation email containing the license key and, where applicable, a download link is then sent to the address provided at checkout.

You are responsible for entering a correct email address. The seller is not liable if delivery fails because of an incorrect address.

6. Delivery and performance

Supply of the digital content begins as soon as payment is confirmed. The license key is normally emailed within a few minutes.

If you do not receive the email (including after checking spam/junk folders), contact [email protected] with the email used for the purchase and, if possible, a transaction reference.

Downloading and installing the software on a compatible Windows device is your responsibility.

7. Software license

The Velin software and all related elements (code, interface, trademarks, documentation, etc.) remain the exclusive property of Maxime LACOURPAILLE. Purchase grants only a non-exclusive right to use the software, within the limits below.

• Platform: the license covers the Windows version of the software. Versions for other operating systems, if released later, are not covered by these Terms until the Terms are updated.
• Duration: perpetual license for the relevant version, subject to compliance with these Terms.
• Updates: the license includes the right to access future Velin for Windows updates made available by the seller, without any commitment as to timing or specific content.
• Activations: the license may be activated on a maximum of three (3) devices. No transfer of an activation from one device to another is offered: once three activations have been used, further activations are not allowed.
• Transfer: the license is strictly personal, non-transferable, and may not be resold. Any assignment, rental, lending, or sharing of the key with a third party is prohibited.
• Use: personal or professional use of the software is allowed, subject to these Terms and applicable law.

You may not decompile, modify, circumvent activation mechanisms, or redistribute the software, except to the extent mandatory law expressly allows it.

If an order is refunded or invalidated, the license is deactivated and activation is no longer permitted.

8. Right of withdrawal

Under Article L221-18 of the French Consumer Code, consumers generally have fourteen (14) days to withdraw from a distance contract.

However, for digital content not supplied on a tangible medium, that right may not apply where the consumer has given prior express consent for performance to begin before the withdrawal period ends and has acknowledged that they thereby lose the right of withdrawal (Article L221-28 of the French Consumer Code).

By checking the acceptance box at checkout and confirming the order, you expressly request immediate supply of the digital license and acknowledge that you lose your right of withdrawal once the license key has been delivered (sending of the license email).

Depending on your country of residence, mandatory local consumer-protection rules may confer additional rights that cannot be waived.

9. Refunds, defects, and warranties

Subject to mandatory law and the statutory warranties below, no refund is granted once the license key has been delivered.

The seller offers no contractual technical support, no response-time commitment, and no commercial warranty beyond the statutory warranties.

Legal guarantee of conformity — Under Articles L217-3 et seq. of the French Consumer Code, consumers benefit from the legal guarantee of conformity for digital content and services. The seller is liable for lack of conformity existing at the time of supply and, where applicable under the law, during the relevant statutory period for updates.

In the event of a lack of conformity, you may request that the digital content be brought into conformity or, failing that, a price reduction or termination of the contract, under the conditions set by the French Consumer Code.

Hidden defects — Consumers also benefit from the warranty against hidden defects under Articles 1641 et seq. of the French Civil Code.

For any claim relating to a defect, contact [email protected].

10. Journal data and personal data

Content entered in the Velin app (journals, notes, etc.) is stored and managed solely under your responsibility, locally on your devices. The seller does not access, host, or back up that content.

You are responsible for making any backups you consider necessary. The seller is not liable for loss, alteration, or disclosure of that data.

Processing of personal data related to purchase and licensing is described in the privacy policy.

11. Intellectual property

All elements of the Velin website and software are protected by intellectual property law. Except with prior written authorization, any unauthorized reproduction, representation, modification, or exploitation is prohibited.

12. Liability

To the extent permitted by applicable law, the seller’s total liability arising from a dispute related to an order is limited to the amount actually paid by you for that order.

The seller is not liable for indirect damages, loss of local data, loss of business, or damage resulting from misuse of the software, an unsuitable technical environment, or force majeure.

Nothing in these Terms excludes or limits liability for wilful misconduct or gross negligence, or mandatory consumer-protection rules that cannot be waived.

13. Force majeure

The seller is not liable for delay or non-performance caused by a force majeure event under French law, including major outages of technical providers (hosting, payments, email delivery) beyond the seller’s reasonable control.

14. Governing law, disputes, and mediation

These Terms are governed by French law. Subject to mandatory conflict-of-law rules that protect consumers in their country of residence, French courts have jurisdiction.

In the event of a dispute, please first contact [email protected] to seek an amicable resolution.

Under Articles L611-1 et seq. and R612-1 et seq. of the French Consumer Code, any consumer has the right to free recourse to a consumer mediator to resolve a dispute with a trader amicably.

Consumer mediator: Société Médiation Professionnelle — Consumer mediation
Alteritae, 5 rue Salvaing, 12000 Rodez, France
Website: https://www.mediateur-consommation-smp.fr/

You may also use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Contact and changes

For questions about these Terms or an order: [email protected].

The seller may update these Terms. The version that applies to an order is the one in force at the time of payment. The update date appears at the top of this document.